Privacy Policy

1. Information you provide

The enquiry form asks for your name, telephone number and country calling code, email address and city. When you choose a specific residence, the enquiry can also include that home type. The section or button used to enquire and the page URL are recorded to identify your request.

Only provide your own contact details or details you are authorised to share. Please do not include identity documents, payment information or other sensitive information in an enquiry.

2. Your enquiry and follow-up

Submitting the form requests a response about Livience Aleenta. Enquiry details are saved for the enquiry team and sent to the website’s designated lead recipients. An acknowledgement email is requested when you supply an email address; inbox delivery depends on the email service and your mailbox settings.

The team may contact you by telephone, SMS, WhatsApp or email about your request, project information or site-visit arrangements, subject to applicable laws and your communication preferences. An enquiry is not a booking or a purchase.

3. Website tracking and external services

This website uses Google Ads through the Google tag and Google Tag Manager. When advertising tracking is permitted, Google receives browser, device, page-visit, ad-click and cookie information, and events for successfully saved enquiries and WhatsApp button clicks. These are used to measure advertising results and optimize ads. A WhatsApp click measures opening the service, not a completed conversation. Website call clicks are not reported as conversions by this installation. Enquiry names, email addresses and phone numbers are not sent to Google for customer matching.

Advertising starts denied while your region is checked. In the EEA, United Kingdom and Switzerland, advertising tags load only after you accept advertising. If your region cannot be verified, the same consent requirement applies. Elsewhere ordinary advertising tracking is enabled unless you reject it or your browser signals Global Privacy Control or Do Not Track. Analytics consent is separate and is not granted by the advertising choice.

You can change advertising preferences here on the Privacy Policy page. Accepting or rejecting stores a browser visitor reference, timestamp, region, notice version and text, and the choices shown. A later withdrawal is saved without erasing earlier acceptance evidence. A local conversion record references the advertising choice and region at the action; tracking checks your current choice before sending. Records remain in your browser storage until cleared. Rejection takes effect in other open tabs and blocked events are not replayed after acceptance. Google processes permitted information under its own retention practices; see Google’s Privacy Policy and Google My Ad Center for Google’s privacy and advertising choices.

The site also displays an embedded Google map. External map, WhatsApp and other third-party services have their own privacy policies. Your browser settings can restrict cookies and tracking; some external features may work differently when restricted.

4. Questions about access, sharing and retention

Enquiries are intended for the website enquiry team and its designated lead recipients. Contact the team if you need details about service providers, onward sharing or how long a particular enquiry is kept. This notice does not specify a fixed retention period or make a certification or security guarantee.

5. Your choices and requests

You can ask the team to correct your contact details, stop follow-up communications, provide information about your enquiry or delete the details you submitted. Use the contact details below and identify the enquiry using the email address or telephone number you supplied. The team may need to verify your identity before responding.

Requests are subject to applicable law and any lawful recordkeeping obligations. Withdrawing a request for contact does not undo communications already sent.

6. Updates to this notice

This notice may be revised as website practices change. The date above identifies the current version. Contact the enquiry team if you need clarification before submitting your details.